It has been over 100 days since a Daily Breeze editorial chided the Manhattan Beach City Council on problems that still remain – late meetings; postponing of agenda items; lack of transparency; and the interminable length of remarks by councilmembers.

The source of these problems also remains, i.e. rather than dual responsibility, the failure of the Council to hold itself accountable for policymaking, while holding the city manager and staff accountable for implementation.

Instead, under the guise of meeting management, the Council recently passed measures further gagging residents and silencing criticism, including reneging on allowing public comment on policy decisions made at meetings rather than only non-agenda items; and, failure to strengthen open meeting and public information access provisions as allowable under law.

As the Daily Breeze stated, “Manhattan Beach is a first-class city. It deserves first-class meeting management,” not practices that “actually work against open government by dissuading regular citizens from attending.”

Edward C. Caprielian, Ph.D. Manhattan Beach Resident

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To counteract resident alienation, the Manhattan Beach City Council (MBCC) should employ public engagement strategies to increase civic involvement by residents in the deliberation of public policymaking thereby promoting the overall public interest rather than of a minority of interests (e.g. those of real estate developers, architects, contractors, and realtors).

A resident significantly impacted by a major neighborhood construction project appeared before the MBCC pleading for its intervention. Yet, the same resident rejected the responsibility of the MBCC to promote civic engagement but rather stated:

“…[A] few weeks ago you wrote of voter apathy and seemed to blame it on City Council's behavior. I believe our local voter apathy is based on self-centered APATHY…Our residents are too interested in throwing parties in their mcmansions, earning money to pay for their mcmansions, showing off their BMW's and designer duds, taking Johnny to soccer practice, etc. Think about how many garages you pass with the Beach Reporter lying outside all week. City Council's fault?”

The resident is not alone. In a survey of elected officials, 87% viewed the public as disengaged but still valuing yet cautious of deliberative processes. Therefore, are we in a “chicken or egg” quandary? How do we ensure the MBCC meets its governance responsibilities to promote our community’s public interest?

Perhaps the answer is inherent in approximately only 20% of those registered voting in the last municipal election meaning each member of the MBCC did “not” receive votes by over 80% of registered voters. Representative government? No way!

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The Manhattan Beach City Council has taken action to reaffirm its focus on policymaking while ensuring it holds the city manager and staff accountable for policy implementation. Specifically, recommendations by Councilmember Tony D’Errico and Councilmember Wayne Powell, that garnered overall support by the Council, provide a needed clear differentiation between governance and management responsibilities.

Under this differentiation, the City Council’s primary responsibility is to the residents representing the ownership of Manhattan Beach as expressed through the community’s stakeholders. As a result, governance is a downward extension of ownership rather than an upward extension by the city’s administrators. In straightforward terms, the tail is no longer wagging the dog.

We, the residents, benefit because the City Council governs with an emphasis on outward vision rather than internal preoccupation; encouragement of diversity of viewpoints; strategic leadership rather than administrative detail; assurance of management accountability; and, proactivity rather than reactivity.

Further, these policy governance parameters and benefits will allow the Manhattan Beach City Council to empower the city manager and staff, thereby allowing them greater opportunities to demonstrate their competencies, creativity, and commitment toward achievement of policy-defined results.

Therefore, residents should demonstrate continued encouragement and support of these policy governance efforts to ensure city council policymaking represents the overall interests of our community, including the effective and efficient use of the resources we entrust to our elected officials.

Edward C. Caprielian, Ph.D. Manhattan Beach

The following is a Letter to the Editor appearing in the November 14, 2013 issue of the Daily Breeze submitted by Nelle Overstreet, a Manhattan Beach resident in response to the DB October 31 article, “City facilities, parking structures need millions in repairs.”

Since we do live by the ocean, it is expected that Manhattan Beach structures will deteriorate over a shorter time than those inland.  Those conditions should have been taken into consideration before they reached their current state of disrepair.

The consultants reported 23 out of 43 facilities were in very poor, poor or fair condition.  The penultimate was to read that our 8-year-old police/fire department building was in need of $1.8 million in repairs over the next 10 years due to:  “The building was not built up to code; it was not inspected properly…”  This should be unacceptable to the citizens of Manhattan Beach who depend upon our City Hall denizens to see to our city’s interests.  Who OK’d this mess?  Who allowed it to be approved along the way?  The blame should not just be put on the contractor, but also on those in City Hall responsible for this fiasco.  Someone needs to step up to the plate and accept responsibility.  Citizens are owed an explanation from past and present City Councils.

Nelle Overstreet, Manhattan Beach

"How to Help Employees Unleash Their Producitivity"

As an entrepreneur, you work hard. Very hard. But make no mistake about it--you can't be the only one. To succeed in the long run, you need the active and engaged participation of your employees. This means unleashing the energy that is within each one of them. Here's how.

Catch Them Doing Something Right

Outstanding organizations share success with their employees. Management highlights constructive processes, strategies and employee ideas, then publicizes how they benefit the organization. When your employees are doing something right, let people know about it. Encourage outstanding, sustained performance by showing them how much their efforts are appreciated.

Set the Bar High

Set high standards for communication, productivity and professionalism throughout your organization. If at times these standards are not met, work closely with your employees to find ways to get back on track. Don't lower your standards. Instead, partner with your employees and take on challenges as a team. Enlist your their input to identify blocking issues, focus attention on possible solutions and strive to meet and exceed expectations.

Communicate, Communicate, Communicate

Communicate professionally, clearly and often. Employees expect management's honest assessment of their performance. When things are running smoothly, highlight what is working and communicate success throughout the organization. When problems challenge progress, consider the potential impact you can have by constructively discussing your concerns. Use communication as a tool to inspire and motivate, as well as to direct and resolve problems.

Trust Your Employees

The best managers understand that organizational success is directly tied to the success of their employees, and they work to build bridges of trust. Establish trust by creating a safe, positive working environment with open and honest two-way communication. Give your people the benefit of the doubt, then help them up if they sometimes stumble.

Help Employees Grow

Set your employees up for success, not failure. Provide them with the tools and training to meet and exceed high standards. Encourage them to identify their strengths and motivations. Show them how your organization has benefitted from their efforts, and how this in turn benefits them. Determine what drives your people, then incorporate that into their daily tasks.

Create and Maintain a Productive Environment

Create and maintain a positive, industrious and pleasant working environment. Productive, motivated people drive outstanding organizations. Ensure employees feel challenged with their jobs, but not overwhelmed. Delegate tasks and encourage people into positions of greater complexity and responsibility whenever possible so employees are always in motion and have a stake in the organization's success.

Build a Community

Make sure your employees feel like they are a part of something special and that their efforts are truly appreciated. Partner with them by involving them directly in the success of the organization. Create and cultivate a sense of camaraderie, where people look forward to coming to work because they want to be a part of your company's success story.

By unleashing the energy of your employees and getting out of the way, you can create a high-energy workforce. Once this energy is fully unleashed, your business will grow by leaps and bounds.

Source: Internnational City/County Management Association - ICMA Smart Brief - October 8, 2013. http://r.smartbrief.com/resp/eMrjClsasTCkyWcmCidmzrCicNtpLs

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